I have been in the E-Commerce business almost over 4 years. First E-commerce company that I worked for was a successful Internet Start-Up company. I had a tremendous amount of experience there about e-commerce business and SEO.
We had spent many hours both on the phone and in front of computer to find out what is the best fit for us. Before we made our final decision we had tested 4-5 different shopping carts. All of them has had different capabilities, technical features, price points and etc. Some needed more technical knowledge, customization and programming. Some of them are very easy to use but limited capabilities.
The time that you spend on research is crucial because while you are researching you also learn new things. These new things that you have learned are changing your wants and needs down the road. So don't get frustrated during the research time because at the end you will benefit from it.
You should not forget that there is not a perfect shopping cart solution but believe me, there are very good ones out there.
After a long research we finally decided on Volusion Shopping Cart. You will ask me why we decided on Volusion. Here is why;
- Both for small to medium businesses and large and enterprise businesses
- All in one solution
- Monthly subscription based payment
- Ease of set up
- Does not need a lot of Technical Knowledge
- Easy order management
- One click reporting
- Easy Inventory control and reporting
- One Click item listings
- Ease of Search Engine Optimized product listings
- Vendor management
- Drag and Drop Category and sub category management
- Multiple Pricing
- Full-featured Customer Relationship Manager (CRM)
- Integrated Point of Sale (POS)
- Inventory Management
- Auto order shipped and tracking number emails
- Social store builder Sell on facebook and MySpace
- Product image zoom
- Coupon code generation and gift certificates
- Built in Email marketing system
- Free shipping option
- Free customizable, ready-to-use templates
- Fully customizable template
- Integrated with all major Shipping Companies (USPS, FedEX, UPS...)
- Auto Print Shipping Labels
- Accept debit and credit cards, gift cards, checks, PayPal and Google Checkout
- Supports recurring payments
- SSL Encryption
- Premium hosting
- Free 7 days 24 hours live phone support (some companies are charging!!!)
- Quickbooks Integration
- 128-bit SSL security with full HTTPS support
- Free Software Updates
I did not get into very detail but if you ask me, I would love to answer your questions.
Please do share your experiences with me/us.
I wish everybody have a successful year,
Erdal Bezaroglu

